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Get in touch at Spin Boss Casino
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Deposits, withdrawals, verification
Payment history, KYC uploads and limits live in your profile, open any time.
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How we help
Whatever the question, you reach real people who know the site. Tell us what happened and we take it from there.
Limits and help
Support can apply limits, time-outs and self-exclusion on request. SpinBoss is strictly for players aged 18+.
Escalating an issue
If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.
Hours and response times
We are online 24/7. Typical reply time: a few minutes on live chat.
Help us help you faster
Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.
Contact channels
Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.
Identity checks
If we request documents, the reason is always explained in the message. Checks are usually completed within one working day.
Thank you
Feedback about the site is welcome at the same address. We use it to decide what to fix next.
Send us a message
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