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Get in touch at Spin Boss Casino

Live chat, 24/7

The fastest answer. Log in so the agent can see your account straight away.

Deposits, withdrawals, verification

Payment history, KYC uploads and limits live in your profile, open any time.

First time here?

Create an account in about two minutes and the welcome offer is added to your first deposit.

Start with a bonus

400% up to €15,000 + 400 free spins

While you wait for our reply, your welcome package is ready to claim.

SpinBoss welcome bonus

How we help

Whatever the question, you reach real people who know the site. Tell us what happened and we take it from there.

Limits and help

Support can apply limits, time-outs and self-exclusion on request. SpinBoss is strictly for players aged 18+.

Escalating an issue

If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.

Hours and response times

We are online 24/7. Typical reply time: a few minutes on live chat.

Help us help you faster

Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.

Contact channels

Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.

Identity checks

If we request documents, the reason is always explained in the message. Checks are usually completed within one working day.

Thank you

Feedback about the site is welcome at the same address. We use it to decide what to fix next.

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